Shipping and Returns

How much does shipping cost?

Our shipping cost varies on your zip code. We ship your package via overnight or 2-day shipping to ensure your order arrives perfectly frozen.

How does the ice cream stay frozen during shipping?

Our shipments are packed with dry ice. This ensures your Alden’s stays frozen during its journey to you. Furthermore, we use Green Cell Foam insulated box liners to ship our ice cream. Made from US-grown corn, Green Cell Foam is certified compostable in industrial facilities and can even be dissolved in a sink for safe and easy disposal. This unique material combines exceptional cushioning and thermal insulation, while protecting the planet.

Do you have a minimum order?

Minimum order: 6 items, Maximum: Your choice!

Where do you ship?

We ship to all 50 states! Unfortunately, we cannot ship to PO Boxes, APO, or FPO addresses.

How do I check the status of my order?

Order processing takes 5-7 days. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please note we ship orders Monday-Wednesday to avoid weekend deliveries.

Have a question not listed above?